FAQs

Frequently Asked Question

General HVAC Questions

  • How often should I service my HVAC system?

    We recommend having your HVAC system serviced at least twice a year—once in the spring for your air conditioning system and once in the fall for your heating system. Regular maintenance ensures efficiency, reduces the risk of breakdowns, and prolongs the life of your unit.


  • What types of HVAC systems do you service?

    We service all makes and models, including central air conditioners, furnaces, heat pumps, boilers, and ductless mini-split systems. Our technicians are trained to handle both residential and commercial systems.

  • How do I know if I need a new HVAC system?

    Common signs that your system may need replacement include frequent repairs, inconsistent temperatures, increased energy bills, and a system that’s more than 10-15 years old. If you're unsure, we offer free evaluations to help you decide the best course of action.


Maintenance & Repairs

  • What’s included in your maintenance contracts?

    Our maintenance contracts include seasonal HVAC inspections, cleaning, tune-ups, and system checks to ensure your heating and cooling systems are running efficiently. Contracts also offer priority scheduling and discounts on repairs if needed.

  • What should I do if my HVAC system stops working suddenly?

    First, check your thermostat settings and ensure the circuit breaker hasn’t tripped. If the issue persists, call us for immediate assistance. We offer emergency HVAC repair services to get your system up and running quickly.


  • How long do HVAC repairs usually take?

    The time required for repairs depends on the nature of the issue. Minor repairs can be completed within a couple of hours, while more complex issues may take longer. Our technicians will always provide an estimate after diagnosing the problem.


Installation & Replacement

  • How long does it take to install a new HVAC system?

    A typical HVAC installation can take 1-2 days, depending on the size and complexity of the system. Our team will provide a detailed timeline during the consultation process.


  • Do you offer financing for HVAC installations?

    Yes, we offer financing options to make upgrading or installing a new system more affordable. Contact us to learn more about our flexible payment plans.


  • What size HVAC system do I need for my home?

     The size of your HVAC system depends on the square footage of your home, insulation, and other factors. We perform detailed load calculations to ensure you get the right size system for maximum efficiency and comfort.


Energy Efficiency & Cost Savings

  • How can I reduce my energy bills with my HVAC system?

    Regular maintenance, changing your air filters, upgrading to an energy-efficient unit, and using programmable thermostats are all great ways to reduce your energy consumption. Our team can provide specific recommendations tailored to your home or business.


  • What is the SEER rating, and why is it important?

    SEER (Seasonal Energy Efficiency Ratio) measures the efficiency of your air conditioning unit. The higher the SEER rating, the more energy-efficient the system. Upgrading to a higher SEER-rated unit can result in significant energy savings.


Emergency Services

  • Do you offer emergency HVAC services?

    Yes, we understand that HVAC breakdowns can happen unexpectedly, which is why we offer emergency repair services 7 days a week from 8:00 AM to 8:00 PM. If you’re experiencing a heating or cooling emergency, give us a call at +1 (336) 707-0557, and we’ll respond as quickly as possible.


  • What should I do in case of an HVAC emergency?

    If your HVAC system stops working unexpectedly or you notice strange noises, odors, or leaks, turn off the system to prevent further damage and contact us immediately for emergency repairs.

Still Have Questions?

If you didn’t find the answer to your question here, feel free to contact us at (336) 707-0557 or email us at perfectcomfort420@gmail.com. Our team is always happy to assist you!

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